Dr. Ralf Kneuper

Dr. Ralf Kneuper Consulting
Software Quality Management
and Process Improvement

Consulting Services

Capability Maturity Model Integration (CMMI)

You want your development to become better, faster, cheaper?

Then the Capability Maturity Model Integration (CMMI) will show you the way, and I will support you.

I can offer you the following CMM services:

• The two-day CMMI Check / Gap Analysis will give you a first impression of the current status of your organization with respect to CMMI.
• The "Introduction to the CMMI" is the official SEI training which is one of the requirements to be part of the team in a SCAMPI appraisal.
• This short (one or two days) CMMI Overview training covers the essentials of CMMI and will help you to get an understanding of the effects on your organization of introducing CMMI.
• A CMMI appraisal according to one of the standard methods SCAMPI A, B or C will provide you with feedback on the current status of your process improvement activities, the progress achieved, and, for SCAMPI A only, the maturity level or capability profile achieved. Of course, I do have the relevant qualifications as an SEI-authorized SCAMPI Lead Appraiser and SCAMPI B&C Team Lead.
• Furthermore, based on my experience as project lead of a CMM (the CMMI predecessor) introduction project in a large systems house, I can support your CMMI-based improvement project. Typically, such support starts with several workshops to draft the new processes and the steps needed to introduce them into day-to-day work. After that, it consists of a few days of consulting and review of results every one to three months, with working groups staffed by the customer working on the details and the process deployment in the meantime.

ISO 15504 (SPICE)

ISO 15504 (SPICE) is an international standard for assessments used for process improvement in software development. Based in this standard, there are several process and assessment models (ISO 15504 Part 5, Automotive SPICE, etc.) which can be used to assess and improve software processes.

As an iNTACS-certified ISO/IEC 15504 Principal Assessor, I can offer you consulting and assessments based on this standard, similar to the CMMI services described above.

IT Infrastructure Library (ITIL)

ITIL is the de facto standard for IT Service Managements and therefore complements the development models such as CMMI. As worked out in a joint paper with two colleagues, there are a lot of interfaces between CMMI and ITIL, and the relevant processes should be worked out in general.

In cooperation with one of these colleagues, an ITIL specialist, I can support the introduction of ITIL, in particular the design of the interfaces between CMMI-based development and ITIL-based IT Service Management.

V-Modell XT

V-Modell XT is a process model for planning and executing projects which was initiated by the German government and is required for large government projects in Germany.

One of the goals of this process model was the support of CMMI maturity level 3. Even though this goal was not fully achieved, use of V-Modell XT certainly goes a long way towards satisfying CMMI maturity level 3.

As the former speaker of the Special Interest Group on Software Process Models in the German Informatics Society (GI), I have dealt with V-Modell XT and its predecessors for many years. Additionally, I am a Certified V-Modell Pro. Based on this experience and training, I can support you in introducing and using this model, in particular but not exclusively in combination with CMMI.

Other consulting

Of course, there are many more relevant topics in this context that I can help you with – just ask.