Dr. Ralf Kneuper

Dr. Ralf Kneuper Consulting
Software Quality Management
and Process Improvement

Abstract

Caroline Claus, Michael Freund, Michael Kaiser, Ralf Kneuper:
Implementing Systematic Requirements Management in a Large Software Development Programme.

in: A.L. Opdahl, K. Pohl, E. Dubois: Fifth International Workshop on Requirements Engineering:
Foundation for Software Quality, REFSQ '99, 14-15 June 1999, Heidelberg. Presses Universitaires de Namur.

This paper describes our experiences in introducing systematic requirements management (RM) in a large development programme. The work was done as part of a general process improvement effort based on the Capability Maturity Model (CMM).

In our work it soon turned out that the main problems of introducing systematic requirements management are those of changing an organisation's way of working, while the technical problems are secondary.

In this paper, we describe

• how the requirements management process was defined
• how we went about introducing this process
• the problems we encountered in doing so
• what we did to overcome these problems
• our "lessons learned" and future prospects.

In contrast to papers on requirements engineering, this paper is mainly concerned with the process of defining and introducing the RM process, with less emphasis on describing the RM process itself.

[PDF file, 100 KB]